Plastorium · AIReady · AI Visibility
Initial assessment · baseline

AI Visibility Report, where you stand today

Prepared forBrightway Plumbing & Drain
MarketAustin, TX
Prepared byPlastorium LLC
Report dateMonth 0 · baseline
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Sample report. Brightway Plumbing & Drain is a fictional business and every figure here is illustrative. Real reports use your own public data and live AI answers.
01 Executive summary

You are barely visible to AI, in a category where buyers increasingly ask AI first.

Across the four assistants buyers use to find a plumber, Brightway is named in about 6% of relevant answers and ranks #11 of 14 tracked local competitors. The good news: the gaps are specific and fixable. This report measures the baseline, names the factors holding the brand back, and lays out the sequence to close them.

6.2%
overall AI visibility
rank #11 of 14 brands
0%10%20%30%40%+
Point estimate 6.2% · bootstrap 95% confidence interval 1.8–12.0% · 18 mentions across 288 AI runs
02 How we measured it

We ask AI the questions your buyers ask, and record who it names.

Visibility is measured by issuing realistic buyer prompts to each model and recording which businesses appear in the generated answers. We don't scrape rankings or read traditional search position, we observe what the assistant actually tells a prospective customer. Every prompt is run several times per model and location so a score reflects the share of runs that named the brand, which lets us attach a confidence interval to every number.

Scope of this benchmark

12 buyer prompts × 4 AI models × 3 locations, 6 iterations each, 864 total measured answers. Aggregate intervals use a query-level bootstrap; brand themes are derived from the surrounding text of each mention.

4 models 12 buyer prompts 3 locations 6 iterations / prompt
ChatGPTgpt-5.2 Claudeopus-4.x Perplexitysonar Google AI Overview
03 Readiness scorecard

Ten signals AI models read before recommending a business.

Each dimension is scored from the audit, cross-model sentiment, and competitive benchmarking. Red is where the brand is materially behind the businesses AI names instead.

AI brand visibilityNamed in ~6% of relevant answers; absent entirely on ChatGPT for core "near me" queries
6%Poor
Structured data (schema)No LocalBusiness / Service JSON-LD detected on any page; AI cannot machine-read services or service area
1/10Critical
Content for AI extractionService pages exist but no FAQs, no pricing ranges, no question-style answers AI can quote
2/10Critical
AI infrastructureNo llms.txt; sitemap and robots unconfirmed; no dateModified metadata for freshness signals
1/10Critical
Community & citationsZero mentions on Reddit, Nextdoor, or local forums that ChatGPT and Perplexity mine for recommendations
2/10Poor
Emergency / high-intent coverageNot named for "emergency plumber near me" or "burst pipe" queries, the highest-value moments
3/10Weak
Website authorityDomain Rating in low single digits; few referring domains from sources AI trusts
3/10Weak
Directory presenceGoogle Business Profile live; thin or missing on Yelp, Angi, BBB, and Apple Maps
4/10Weak
Review ecosystemSolid Google review count, but few recent reviews and little coverage on AI-cited platforms
5/10Moderate
NAP consistencyName, address, phone broadly aligned; minor suite-number and phone-format mismatches across listings
6/10Moderate
04 How AI describes you today

Asked about Brightway by name, the models hedge.

None of the assistants warn customers away, but all express the same underlying hesitation: not enough independently verifiable signals. These are the exact concerns the strategy has to resolve.

Question asked by nameChatGPTClaudePerplexityGoogle AI
Is Brightway a good plumber?Skeptical few signalsNeutral can't verifyNeutral lists factsFactual + link
What does Brightway do, and where?GenericPartial narrow areaLists servicesService area named
Is Brightway licensed & insured?Can't confirmCan't verifyNo sourceNot stated
What do customers say about Brightway?Thin reviewsSuggests checking reviewsFew citationsSparse
Recurring concerns, in order of how often they surfaced: thin recent-review signal on AI-cited platforms; no community endorsements; no structured data to confirm the entity and its services; limited public proof of specific outcomes.
05 Competitive landscape

Where you sit against the businesses AI names instead.

Overall AI visibility across all tracked brands, with bootstrap 95% intervals. A handful of competitors own most of the attention; the middle of the field, where Brightway can realistically move first, is winnable.

1Reliant Plumbing
49%
2Lonestar Drain Co.
46%
3Hill Country Plumbing
41%
4Capital Plumbing Pros
33%
5Bluebonnet Plumbing
31%
6Anchor Plumbing Services
24%
7Greenline Plumbing
22%
8Summit Drain & Sewer
18%
9TexPro Plumbing
16%
10Riverside Mechanical
13%
11Brightway Plumbing & Drain
6%
12Allcoast Plumbing
6%
13Cedar Park Plumbers
4%
14Brushy Creek Plumbing
3%

Your visibility by model

Per-model figures are noisier than the overall, but they show where to concentrate. Perplexity already names Brightway occasionally; ChatGPT, where many buyers start, almost never does.

ChatGPT4% Claude7% Perplexity9% Google AI Overview5%

Visibility on the questions buyers actually ask

Branded questions show what AI says about you; these show whether it names you at all. Most buyers never type your name, they ask category, "near me" questions, and the model decides who to surface. Brightway rarely makes the list, and almost never on the highest-intent emergency query, the single most valuable moment to be named.

Category question (no brand named)ChatGPTClaudePerplexityGoogle AI
Best emergency plumber near meNot namedNot namedRarelyRarely
Who installs water heaters in Austin?Not namedRarelySometimesRarely
Who does repiping in Austin?RarelyRarelySometimesNot named
These are visibility outcomes, not sentiment, whether Brightway is named at all when no brand is specified. "Sometimes" is the current ceiling, and it tracks the per-model rates above: Perplexity names you most often, ChatGPT almost never.
06 Reviews & local presence

The off-site footprint AI cross-checks before it recommends you.

Models don't just read your site, they look for corroborating signals across review and directory platforms. Brightway is present on Google but thin or missing nearly everywhere else, while the brands AI names are listed and rated almost everywhere. Red marks a gap worth closing.

BusinessAI vis.MeanNAPGoogleYelpYellow PagesBBBThumbtackMapQuestBing Maps
Brightway Plumbing & Drain (You)6%4.360%4.6 (38)3.9 (7)
Reliant Plumbing45%4.9100%4.9 (1,240)4.8 (540)5.0A+
Lonestar Drain Co.41%4.8100%4.8 (870)4.7 (410)A+
Hill Country Plumbing35%5.0100%4.9 (620)4.9 (190)
Capital Plumbing Pros24%4.780%4.7 (430)4.5 (150)5.0
Bluebonnet Plumbing18%4.9100%4.9 (310)A
Anchor Plumbing Services13%4.6100%4.6 (205)4.4 (60)
Greenline Plumbing12%4.870%4.8 (140)
listed not listed inconsistent / issue unverified no data green strong amber caution red gap
The single fastest local-presence win: claim and complete Yelp, Yellow Pages, Thumbtack and Bing, then fix NAP to 100%. Every brand above Brightway is listed and consistent across at least six platforms.
07 What drives visibility

Which signals actually move the needle, ranked by correlation.

Across the businesses in this benchmark, a handful of signals do almost all the work. Eight features correlate strongly with AI visibility (coefficient ≥ 0.5); below that the link falls off a cliff and the remaining signals don't reliably move anything. The strong drivers are exactly the ones Brightway is missing, which is where the scorecard's red boxes come from. Correlation is association, not proof of cause, but it points the strategy straight at the signals worth fixing first.

Positive, higher value linked to more visibility Negative, higher value linked to less more filled = more statistically reliable
Opportunity you trail competitors Advantage you lead Parity roughly equal Only features with coefficient ≥ 0.5 shown, weaker signals don't reliably move visibility
FeatureCorrelationCoeff95% CIConf.You vs comp.Gap
Has on-site service pages0.63[0.44, 0.77]✗ vs 74%Opportunity
Schema / structured data0.59[0.39, 0.74]✗ vs 66%Opportunity
FAQ content present0.57[0.37, 0.72]✗ vs 59%Opportunity
Google review count0.55[0.34, 0.71]38 vs 205Opportunity
Citation richness score0.53[0.32, 0.69]0.3 vs 0.7Opportunity
Directory listing consistency0.52[0.31, 0.68]✗ vs 71%Opportunity
Content depth & specifics0.51[0.30, 0.68]✗ vs 63%Opportunity
Service-area pages defined0.50[0.28, 0.67]✓ vs 41%Advantage
These eight features carry the signal. Below 0.5 the correlation falls off a cliff, the next-strongest is just 0.21, so the plan ignores the rest. Seven of the eight are Opportunities for Brightway.

Category importance

Each category scored by its strongest reliable signals. The leverage sits in five categories; the rest barely register.

Structured data0.5926 features
Content0.5828 features
Reviews & trust0.5525 features
Local presence0.5440 features
Citations / off-site0.5322 features
Authority0.3813 features
LLM discovery0.2115 features
Social meta0.1527 features
Technical0.098 features
Data quality: 31 businesses analyzed · 214 of 358 features usable (60% coverage) · 144 excluded for insufficient data. Correlation indicates association, not causation; features that co-occur with high visibility may not directly cause it.
08 What's holding you back

Five gaps that compound each other.

No single weakness explains 6% visibility. Each gap makes the others harder to overcome, which is why the fixes are sequenced rather than parallel.

Critical — No machine-readable identity. Without LocalBusiness and Service schema, AI can't reliably confirm what Brightway does, where, or that it's a distinct real business, so it defaults to the competitors that do declare it.
Critical — Nothing for AI to quote. Service pages describe offerings for human readers but contain no FAQ blocks, pricing ranges, or question-style answers, the exact formats AI preferentially cites.
High — Invisible in the communities AI reads. Zero presence on Reddit, Nextdoor, and local forums means no third-party endorsement signal where ChatGPT and Perplexity look for recommendations.
High — Thin recent-review and citation freshness. Reviews exist but skew old and cluster on one platform; few fresh citations from sources models trust when recommending a contractor.
Medium — Minor entity inconsistencies. Suite number and phone formatting vary across listings, a small but real drag on entity recognition that's cheap to fix.
09 What we'd do about it

Four pillars, sequenced for compounding returns.

1Entity & structure

Make the business unambiguous and machine-readable, the prerequisite for everything else.

Deploy LocalBusiness, Service & FAQ schema across all pagesCloses the single biggest gap; lets AI parse services and service area on 100% of pages
Very high
Unify NAP and add an llms.txt fileResolves listing mismatches and gives the brand control over how AI reads the site
High
2Citable content

Give the models text worth quoting for the queries buyers actually ask.

Add FAQ blocks with pricing ranges to every service pageFAQ is the most-cited content format in AI answers; self-contained 50–80 word answers
Very high
Build emergency-intent pages (burst pipe, no hot water, clog)Targets the highest-value moments where the brand is currently absent
High
3Trust & reviews

Rebuild the independent-signal base all four models flagged.

Systematic review generation across Google, Yelp & AngiAddresses the most-raised concern; freshness and spread matter as much as count
Very high
Complete and brand directory profiles (Yelp, Angi, BBB, Apple Maps)Directories are among the top-cited non-site sources in local-service AI answers
Medium
4External authority

Earn the third-party mentions AI treats as independent verification.

Earn citations on trusted local and trade sourcesBuilds the referring-domain base models weigh when ranking source credibility
High
Authentic presence on Reddit & Nextdoor home-services threadsCreates the community endorsement signal ChatGPT and Perplexity mine
Medium
10 Priority action matrix

Sorted by impact-to-effort, so the cheap wins come first.

#ActionImpactEffortTimeline
1Deploy schema.org markup (LocalBusiness, Service, FAQPage)Very highLowWeek 1–2
2Add FAQ + pricing blocks to every service pageVery highLowWeek 2–4
3Launch systematic review generation workflowVery highMediumOngoing
4Unify NAP + publish llms.txtHighLowWeek 1
5Build emergency-intent service pagesHighMediumWeek 3–6
6Complete & brand Yelp, Angi, BBB, Apple MapsHighLowWeek 2–4
7Earn local & trade citationsHighHighMonth 2–4
8Reddit / Nextdoor community presenceMediumMediumMonth 2+
11 Timeline & expected outcomes

AI visibility moves on a predictable curve.

WindowExpected change in AI behaviorKey metric target
30 daysSchema parsed; listing mismatches resolved; entity confusion dropsSchema live on 100% of pages; NAP unified; llms.txt published
90 daysModels begin citing service pages and FAQs; less hedging on brand queries15+ fresh reviews; FAQ on all service pages; visibility ~9–11%
6 monthsNamed for emergency and water-heater queries across multiple models30+ reviews across 3 platforms; visibility ~14–16%; rank top 8
12 monthsConsistent presence across all four assistants for primary servicesCompetitive parity with the mid-field; durable top-6 position
Targets are illustrative for a business at this starting point in a competitive metro. Real projections are set from your own baseline and category.
12 Measurement & methodology

What we track every month from here.

Primary metrics: AI brand visibility per model (baseline 6%), review volume and freshness across platforms (baseline thin), and domain authority. Secondary: schema validation, indexed pages, and which pages and citations AI actually surfaces. Each recurring scan re-runs the same fixed prompt set so movement can be separated from run-to-run noise.

Prompts run in this baseline

Best plumber near meEmergency plumber near meWho installs water heaters in AustinDrain cleaning service near meLeak detection plumberRepipe specialist near meBurst pipe who to callAffordable plumber AustinSewer line repair near meTankless water heater install24/7 plumber AustinBest rated plumbing company
AI platforms tested: ChatGPT (gpt-5.2-class), Claude (opus-4.x), Perplexity (sonar), Google AI Overview. Locations: Austin, Round Rock, Cedar Park. This sample mirrors the structure of a live initial assessment; figures are fabricated for demonstration.
AIReady by Plastorium LLC · Sample initial assessment · Brightway Plumbing & DrainIllustrative data · not a real client